Privacy Policy
Last Updated: August 24, 2025
1. Introduction
MSGenix ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our SMS marketing services.
Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account
- Subscribe to our newsletter
- Request customer support
- Participate in promotions or surveys
- Make payments for our services
This information may include:
- Name, email address, phone number, and billing information
- Company name and business contact details
- Contact lists and message content you upload to our platform
- Communications between you and MSGenix
2.2 Automatically Collected Information
When you access our services, we may automatically collect certain information, including:
- IP address and device information
- Browser type and operating system
- Pages you view and links you click
- Time spent on our website and services
- Referring website or application
3. How We Use Your Information
We may use the information we collect for various purposes, including:
- Providing, maintaining, and improving our services
- Processing transactions and sending related information
- Responding to your comments, questions, and requests
- Sending technical notices, updates, security alerts, and administrative messages
- Monitoring and analyzing trends, usage, and activities
- Detecting, preventing, and addressing fraud and technical issues
- Personalizing your experience and delivering content relevant to your interests
4. Sharing Your Information
We may share your information with:
- Service providers who perform services on our behalf
- Business partners with whom we jointly offer products or services
- Third parties in connection with a business transaction
- Law enforcement or other third parties as required by law
5. Data Security
We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Accessing, correcting, or deleting your personal information
- Objecting to or restricting certain processing activities
- Requesting portability of your personal information
- Withdrawing consent where processing is based on consent
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
7. International Data Transfers
Your information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. We take appropriate measures to ensure that your personal information remains protected in accordance with this Privacy Policy.
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy frequently to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Email: privacy@msgenix.com
Address: Room 420, No. 34 Xianghe Road, Dashi Street, Panyu District, Guangzhou, China