Contact Us
Have questions about our services? Our team is here to help. Reach out to us using any of the methods below.
Get in Touch
Our team is available to answer your questions about our SMS marketing platform, pricing, or to schedule a demo.
Guangzhou Office
Room 420, No. 34 Xianghe Road, Dashi Street,
Panyu District, Guangzhou, China
Hong Kong Office
ZHONGLIAN ZHIXIAN CO., LIMITED
Room 2502C, 25th Floor, 148 Electric Road,
North Point, Hong Kong
General Inquiries: info@msgenix.com
Support: support@msgenix.com
Sales: sales@msgenix.com
Phone
Main: +86 186 646 76801
Support: +86 186 646 76802
Business Hours
Monday - Friday: 9:00 AM - 6:00 PM (GMT+8)
Saturday & Sunday: Closed
International Support
We provide support in English and Chinese languages.
International clients can reach us via email or schedule a call.
Send Us a Message
Send Us a Message
Frequently Asked Questions
Can't find the answer you're looking for? Reach out to our customer support team.
How quickly can I start sending SMS?
You can start sending SMS messages immediately after creating an account and adding credits to your balance.
What countries do you support?
We support SMS delivery to over 200 countries worldwide with competitive rates for each region.
How do I get technical support?
Technical support is available via email, live chat, or phone during our business hours.